FAQ

To schedule a session, either call or text Liz Heyde at (858) 775-9329 or, to book online, click Book a Session and you’ll be guided through a few simple questions, including your contact information and availability, followed by payment. Once that’s complete, I’ll reach out directly to confirm a date and time that works for us both.

Payment is due at the time of booking and may be made online by credit and debit card or ACH bank transfer, unless other arrangements have been made in advance. Prepaid sessions and bundles are non-refundable and non-transferable. Once a session has taken place, it is considered fulfilled. If you have questions about payment or need clarification before booking, I’m always happy to connect.

Your session time is intentionally set aside for you. If you need to reschedule, I appreciate at least 24 hours’ notice whenever possible. Late cancellations or missed appointments may be charged in full or deducted from a prepaid package. For clients with bundles, the session will typically be counted toward your remaining balance. I understand that true emergencies happen, and I approach those situations with care and flexibility whenever possible. If you arrive late, we’ll still need to end at the scheduled time to honor the next client.

Session bundles are created to support steady, meaningful progress over time. While there is no strict deadline, bundles are generally intended to be used within six months of purchase so the work can remain cohesive and intentional. If life circumstances arise that affect your timeline, please reach out — extensions may be granted at my discretion. Bundles are non-transferable and non-refundable, and late cancellations or missed appointments may be deducted from your remaining sessions.

Not at all. No background or preparation is required. You are welcome exactly as you are. Each session is gently guided and designed to feel accessible and supportive.

These services are not a substitute for psychotherapy or medical treatment. While they can be deeply therapeutic and insightful, they are designed to support personal growth, clarity, and well-being rather than diagnose or treat clinical conditions.

That’s completely natural. Many people arrive feeling uncertain. The space is grounded, calm, and nonjudgmental. We move at a pace that feels steady and respectful, and nothing is ever forced.

MARI® is not a test and there are no right or wrong answers. It uses color and symbol to access subconscious patterns, offering insight into emotional themes, strengths, and areas ready for growth. It’s reflective rather than evaluative.

Transformation rarely happens in one dramatic moment. It unfolds through insight, intention, and steady integration. Some clients experience immediate clarity; others notice shifts gradually over time.

That’s exactly where Ritual Energy Work becomes helpful. We focus on small, sustainable shifts that align with your real life — not rigid systems that require constant willpower.

Often, yes. Our outer spaces frequently mirror inner transitions. Liz’s Home Organizing work gently supports both your space and the deeper emotional connections held within it.

Absolutely. MARI®, Reiki, Ritual Energy Work, and Home Organizing complement one another beautifully. We can weave them together based on your needs and season of life.